Announcements

Customer Service & Local Tech Support Office will be closed on Monday, May 27th in observance of Memorial Day. Support still available by phone. (5/23/13)

Our after hours Internet technical support team will still be available via telephone, so please don't hesitate to call if you need assistance. As always, you can reach us at: 802-496-8598 or 1-888-321-0815.

May GMA eNewsletter Available (5/6/13)

Click here to view the May issue of the GMA eNewsletter.

Have Questions about Google Mail Setup? Check here first. (12/12/12)

If you have any questions on setting up your Google Mail, be sure to check our knowledge base.

Also, be sure to watch our webinar on using the new Google Apps platform. Click here to view.

GMA Customers Can Now Change Email Passwords Online (10/18/12)

Recent enhancements to our user management system now allows Green Mountain Access email users to change their passwords online without having to call Tech Support or Customer Service. To change your password, visit www.gmavt.net and click on the Change Password link listed under the Support section in the left hand navigation.

In addition, we have also instituted new password requirements to bring all email passwords in compliance with current industry security standards. All new passwords must meet the following requirements: your new password must contain a minimum of 8 characters with at least one number, one uppercase letter and one lowercase letter. Upon logging into webmail, you may have already been prompted to change your password if it didn't meet the above requirements. We appreciate your assistance. If you have any questions, please don’t hesitate to contact our Technical Support Department at 888-321-0815 or support@gmavt.net.

Lucky Winner of iPad Announced! (1/23/12)

Thank you to everyone who completed our annual Green Mountain Access customer satisfaction survey and congratulations to Cliff Mix of Ferrisburgh for winning the iPad. Cliff’s name was chosen at random from customers who completed the survey. The information we received was very helpful and we are now in the process of analyzing the results and making improvements based on your feedback. As always, if you have any recommendations or concerns, give us a call.

Your friends at GMA!

Children's Halloween Party In Bristol A Huge Success! (10/31/11)

Green Mountain Access/Waitsfield and Champlain Valley Telecom hosted their 6th annual children’s Halloween party on Friday, October 28th at the Bristol Elementary School. "Dux the Balloon Man" entertained the children with his balloon magic. Children also enjoyed face painting, games and making some spooktacular crafts.

Special thanks to the Bristol Elementary School for use of their space. Also many thanks to the Waitsfield and Champlain Valley Telecom employees who volunteered their time to assist with the event.

ESPN3.com Now Available FREE To High-Speed Internet Subscribers (3/25/11)

Great news! ESPN3.com is now available for FREE to Green Mountain Access high-speed Internet Service subscribers. ESPN3.com is a broadband network for live sports programming that harnesses the quality that ESPN has built through its TV networks. ESPN3.com delivers more than 3,500 live online events a year from your favorite sports through a rich, interactive, and easy-to-use experience. With ESPN3.com, you get the online sports events you enjoy plus these powerful features:

Viewing Modes – Multiple options to watch live events, including
picture-in-picture and split screens.

Scoreboard Module – Up-to-the-minute scores from hundreds of sports
leagues from around the world.

Stats – In-depth event statistics that let you track the event
you’re watching.

Chat – Interact with other fans watching the game.

Social Networking Tools – Update your Facebook and Twitter status.

DVR Functionality – Pause, rewind, and fast-forward through live programming. Key Plays – Jump to key scoring plays and pivotal moments at any time during the game

Enjoy and please let us know if you have any questions!

Waitsfield and Champlain Valley Telecom Receives $5.5 Million Broadband Stimulus Award (8/18/10)

The U.S. Department of Agriculture (USDA) has awarded a $5,559,975 stimulus broadband grant and loan to Waitsfield and Champlain Valley Telecom to connect their most rural and remote customers to high speed fiber optic internet access. According to Gregg Haskin, President and CEO of Waitsfield and Champlain Valley Telecom, “We are very pleased to be receiving this broadband stimulus funding. It will go a long way towards making next generation broadband services available to the most rural parts of our service territory and expanding our fiber-to-the-home network in these areas.”

The project will extend a fiber-to-the-home network capable of delivering broadband speeds of up to 100Mbps to 1,385 residents in parts of Addison, Chittenden, and Washington Counties and take approximately three years to complete. These residents are amongst some of the hardest to reach and hardest to serve in the company’s territory.

The award is part of a $7.2 billion broadband investment that was included in the American Recovery and Reinvestment Act. The USDA Rural Utilities Service (RUS) was charged with awarding $2.5 billion of those funds to expand broadband access in rural America.

View the White House Press Release.

Online Safety Tips for Parents and Kids. (6/30/08)

The Internet is a wonderful and powerful tool. As with all "power tools" bad things can happen if caution is not used.

We encourage parents to monitor usage and keep an open dialogue with their kids about the “not so nice” things they may encounter on the web.

Here is a link with some great info and safety tips for kids and parents. Check it out!

http://www.komando.com/kids

Let us know if you have any questions about online safety, we'd be happy to help!

-GMA Tech Support

Refer-A-Friend To DSL And Save $$ (4/22/08)

We like to be REFERRED to as a great Internet provider and want to do something special for our loyal customers. As our way of saying thanks, we'll give you $25.00 when you refer your friends to Green Mountain Access DSL.
For each friend you refer, you'll get $25.00 CREDITED to your account upon receipt of your friend's first payment! Just tell your friends to give us your Green Mountain Access e-mail address when they sign up for our service, and we'll take care of the rest. It's that simple.

So go ahead, let your friends know how great (and fast) Green Mountain Access high-speed DSL service is and start earning money today. For more information on our DSL Refer-A-Friend Program, please contact our Customer Service Department at 1-800-496-3391.

*Refer-a-Friend offers are not valid with any other offers.