Spam, Viruses, and Computer Security

We have developed the following resources to provide you with important information about Spam, viruses, and computer security. For more information, please select one of the following:

• Spam
• Viruses
• Computer Security

What is Spam?

Definition of Spam (UBE or UCE)

Spam, also known as Unsolicited Bulk E-mail (UBE) or Unsolicited Commercial E-mail (UCE), is Internet mail ("e-mail") that is sent to a group of recipients who have not requested it. A mail recipient may have at one time asked a sender for bulk e-mail, but then later asked that sender not to send any more e-mail or otherwise not have indicated a desire for such additional mail; hence any bulk e-mail sent after that request was received is also UBE.

Our Spam Policy

Green Mountain Access does not and will not tolerate any person or company who abuses our services to transmit unsolicited commercial e-mail or unsolicited bulk or spam e-mail from our e-mail servers. In addition, maintaining on open SMTP relay is prohibited. When a complaint is received, GMA has the discretion to determine from all of the evidence whether the e-mail recipients were from an "opt-in" e-mail list.

Spam Prevention

Green Mountain Access utilizes the following services in order to limit inbound spam to our customers:

• Composite Blocking List
• Distributed Server Boycott List
• Spamhaus Block List

Spam Identification

Green Mountain Access is pleased to announce a free SPAM identification service to help our customers filter out unsolicited e-mail. This service works by looking for specific patterns that spammers use, but doesn't actually block or delete any mail. By labeling the mail with the word SPAM in the subject line it makes it easy for you to identify and sort or delete these messages from your e-mail inbox.

For more information about this service please visit our Spam FAQs.

Reporting Spam

You may report spam to the Federal Trade Commission by forwarding the e-mail to spam@uce.gov. There is also a form available at www.ftc.gov to file a formal complaint about unsolicited commercial e-mail.

To report a spammer that is using Green Mountain Access services please contact abuse@gmavt.net.

Spam Filtering Software

Here is a sample of spam filtering software that we found by searching the Internet. If you are interested in spam filtering software please take the time to research your options and find one that best suits your needs.

• MailWasher
• Postal Inspector For Outlook Express
• QuarantineMail for Outlook
• Spam Detective
• SpamEater Pro
• SpamKiller
• SpamNet
• SpamPal
• SpamWeasel

More spam filtering software available for both Windows and Macintosh at DownLoad.com - search for: SPAM.

Spam Links

• Spam Laws - Pending and current laws regarding spam.
• CAUCE (Coalition Against Unsolicited Commercial E-mail) - The Coalition Against Unsolicited Commercial E-mail is an all volunteer organization, created by Netizens to advocate for a legislative solution to the problem of UCE (a.k.a. "spam").